refund policy

No.8, industrial Concentration District
Tongyang Town
SheyangCounty
Jiangsu
Province
China

Feel free to email Info@90kr.com to further assist you

At our store, we want you to be completely satisfied with your purchase. However, if for any reason you are not happy with your order, you may return it within 30 days of the purchase date for a full refund or exchange.

Key Points:
Return Period: Returns must be made within 30 days from the date of purchase. After this period, returns and exchanges will no longer be accepted.

Eligibility for Return: Items must be in their original condition, with all tags intact and packaging unopened, to be eligible for return or exchange.

Initiating a Return: To initiate a return, please contact our customer service team via email at info@90kr.com or through the contact form on our website. Provide your order number and details about the item you wish to return.

Refunds: Upon receipt of the returned item in its original condition, we will issue a full refund for the purchase price. If the item shows signs of use or damage, a partial refund may be issued at our discretion.

Exchanges: Exchanges are available for items of equal value. Customers are responsible for paying any difference in price if the new item is more expensive. Return shipping costs for exchanges will be borne by the customer unless otherwise specified.

Damaged Items: If you receive a damaged item, please contact us immediately to report the issue and provide proof of damage. We will work with you to resolve the matter promptly.

Final Sale Items: Certain items marked as "Final Sale" are non-returnable and non-exchangeable. Please check the product description for specific terms.

Contact Information: For any questions regarding returns, exchanges, or refunds, please contact our customer service team at  info@90kr.com.

Note: This policy is subject to change without notice. We recommend reviewing this policy periodically for updates.

Thank you for shopping with us!